Returns & Exchanges

At Access Denied, we want you to be fully satisfied with your high-fashion pieces, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags intact. Our streamlined process ensures that updating your wardrobe remains as effortless as your style.

Return Process

• 1.
  Initiate Request

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Item

  Securely pack the items in their original packaging, ensuring all designer tags and security seals are undisturbed to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it to the exterior of your package before dropping it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives your return, our team will conduct a quality inspection and process your refund or exchange within 5-7 business days.